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ddCharts TM - Frequently Asked Questions
Do I need a plugin in my browser to view the charts? If you are using MSIE 5.5 / MSIE6.0 / Firefox 1.5 / Opera 9, then you don't need a plugin as all these browsers will render the charts natively. For other browsers you can use an SVG plugin. See next question. How do I check if my browser can handle SVG? You can download & save this file (SVGtest.svg - 618 bytes) and try to open it with your browser (use File/Open or File/Open file). If you see a blue circle containing text, then your browser does display SVG. A free SVG viewer can be downloaded from the Adobe® web site. Note1: ddCharts ver 4.0 displays charts natively in IE 5.5 / IE6 / and later (ie. no need for a plugin). Note2: Firefox has SVG support from ver 1.5. How does ddCharts chart ODBC data? On the chart definition document you simply select "ODBC Data Source" in the "Get Data From" field. You are then able to complete the various ODBC fields, including the SQL query that will retrieve the data to be charted. Can the ODBC charts be scheduled? Yes. When charting either Notes data, or ODBC data, the data can be collected on a schedule and simply displayed each time the chart is accessed. For both Notes and ODBC the data can also be collected and displayed in real time, each time the chart is accessed. If I develop my charts using the downloaded template, what do I do when they're ready to roll out? Contact our Sales dept and purchase a ddCharts license. Once you receive your license key it's just a matter of typing it into the configuation/license document. How do I get charts, produced using ddCharts, into a word processor document? Place the cursor over the chart, right-click and choose 'Copy SVG'. Then go to your word processor document, select 'Paste Special' and choose a bitmap format (Tip: For best quality printing, have chart window maximised to largest size before copying. Then, after copying & pasting, scale down the chart to desired size within your document). Does this charting product need a lot of technical expertise to implement? No. There are two ways to use ddCharts. Firstly you can use ddCharts as a standalone charting application where the charts are defined in the ddCharts.nsf database, and get their data from views in other Notes databases, or from SQL queries to ODBC data sources for non-Notes databases. The chart definition document is easliy completed and consists of checkboxes, drop down lists, etc., for the various chart options. The second way you may wish to use ddCharts is integrated into your own Notes applications. In this case some basic Lotusscript knowledge is required. The other skill required is the ability to create views. If I integrate ddCharts into my own Notes database will it increase the size? The core ddCharts code, contained in a single LotusScript script library, is less than 300 KB. The template for the standalone ddCharts db, complete with help documentation, etc., is approx 1.8MB. I've modified the view that the data comes from but the chart is still the same? Check if your chart is set to collect data "On Schedule". If the data collection is on a schedule then it won't be updated, and you won't see the effects of any changes to data or parametes, until the next scheduled data collection. If you want to see the changes immediately, then change the 'Data Collection' option to "Every time chart is accessed". |
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